Confessions of a Call Centre Worker: A Tell-All Exposé of the Hidden Truths Behind the Phone Lines

If you've ever wondered what really goes on behind the scenes at your local call centre, then this book is for you. A former call centre worker, who has chosen to remain anonymous, has lifted the lid on the hidden world of customer service. In this tell-all exposé, they reveal the funny, shocking, and sometimes heartbreaking stories of the people who answer your calls.

Confessions of a Call Centre Worker

by Izabelle Winter

4.2 out of 5

Language	:	English
File size	:	445 KB
Text-to-Speech	:	Enabled
Screen Reader	:	Supported
Enhanced typesetting	:	Enabled
Word Wise	:	Enabled
Print length	:	180 pages
Lending	:	Enabled

FREE

From dealing with angry customers to helping people through difficult times, call centre workers have a unique insight into human nature. They see the best and worst of us, and they learn to deal with every situation with patience and professionalism. But behind the smiles and the polite language, there's a lot that goes on that the public never sees.

In Confessions of a Call Centre Worker, the author shares their own experiences of working in a call centre, as well as the stories of their colleagues. They talk about the challenges of the job, the camaraderie between co-workers, and the impact that working in a call centre can have on your mental health.

This book is a must-read for anyone who has ever worked in a call centre, or who has ever interacted with one. It's a fascinating and often funny look at the hidden world of customer service.

Here are just a few of the things you'll learn in Confessions of a Call Centre Worker:

• The real reasons why call centre workers sometimes sound like robots
• The most common complaints that call centre workers hear
• The most bizarre and funny calls that call centre workers have ever taken
• The challenges of working in a call centre
• The impact that working in a call centre can have on your mental health

If you're looking for a book that will make you laugh, cry, and think, then Confessions of a Call Centre Worker is the perfect book for you.

Free Download your copy today!

Confessions of a Call Centre Worker

by Izabelle Winter

4.2 out of 5

Language	:	English
File size	:	445 KB
Text-to-Speech	:	Enabled
Screen Reader	:	Supported
Enhanced typesetting	:	Enabled
Word Wise	:	Enabled
Print length	:	180 pages
Lending	:	Enabled

FREE